Omnichannel Customer Support, Made Simple

The modern customer support tool for your business

Reply faster, stay organized, and never miss a customer message.

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Core features of Wasel Chat

Streamline your customer support. Respond faster, collaborate with your team, and manage conversations across all channels from one unified platform.

Omnichannel Inbox

Omnichannel Inbox

Manage all your customer messages from multiple channels like WhatsApp, Instagram, Website, and Email in one unified inbox.

Campaigns

Campaigns

Send automated campaigns, notifications, and broadcast messages to your customers via chat, email, or social media.

Analytics & Reports

Analytics & Reports

Track conversations, monitor agent performance, and get actionable insights with detailed analytics and reports.

Team Collaboration

Team Collaboration

Assign conversations, leave internal notes, and collaborate with your team seamlessly.

Automations

Automations

Set up rules, triggers, and automated replies to save time and reduce response delays.

AI Integration

AI Integration

Enhance customer support with AI-powered suggestions, auto-replies, and intelligent routing.

Why Choose Wasel Chat?

All the tools you need to manage customer communication, marketing, and insights in one place.

Omnichannel Inbox

Manage all your customer messages in one place. Keep WhatsApp, Instagram, Website Chat, and more in a unified dashboard.

Campaigns

Create and send marketing campaigns to your customers via chat, email, or social media to increase engagement and reach.

Analytics & Reports

Track conversations, measure team performance, and get actionable insights with detailed reports and analytics.

Live ChatOmnichannel InboxTeam CollaborationAutomationsAnalytics & Insights

Engage customers in real-time

Respond instantly to customer messages through live chat and ensure no conversation is missed.

Start Your Customer Support Journey with Wasel Chat

Collaborate with your team, manage conversations efficiently, and deliver exceptional support across all channels.

Startups

79 /agent Monthly

For small teams growing their customer support and communication.

Start 2-week free demo
  • Website Live Chat

  • Email, Facebook, Instagram, Line, API Channel

  • Private Notes

  • @mentions

  • Canned Responses

  • Auto-Assignment

  • Multi-lingual Support

  • Custom Filters

  • Business Hours

  • Auto-responder

  • DialogFlow Integration

  • Live View Reports

  • Downloadable Reports

  • Customer Satisfaction

  • Live-chat support

  • Priority email support

Business

الأكثر شعبية

119 /agent Monthly

For medium to large teams needing advanced features and reporting.

  • Everything in Startups

  • WhatsApp

  • Teams & Automation

  • Agent Capacity Management

  • Sentiment Analysis

  • Dashboard Apps

  • Linear integration

  • Labels

  • Contact Segments & Notes

  • Campaigns & Custom Attributes

  • Pre-Chat Form

  • Service Level Agreement

Enterprise

Contact Sales

For large organizations with high-volume needs, advanced security, and dedicated support.

Contact us
  • Everything in Business

  • Technical support for creating and integrating AI agents and bots

  • Full API and webhook access for advanced integrations

  • Priority Support 24/7

Frequently Asked Questions

Answered all frequently asked questions. Still confused? Feel free to contact us.

Yes! You can try Wasel Chat for 2 weeks with full access to Startups plan features. No credit card required.